How does your appointment setting work?

While we can’t give away all our secrets, we can tell you that RainMaker Appointments will work with you to discuss your goals, work together to create an effective script, complete calls within a reasonable time , and notify you of qualified leads as soon as we discover them.

This isn’t the first time I’ve tried a cold calling service. How will you be different?

Marketing, advertising, and sales are all about testing. You try something once and if it doesn’t have the desired outcome, then you try it again but with a new take. You should never stop promoting your business, but you should explore new possibilities, even if it’s only a minor change in your approach.

With telemarketing the same rules apply. We’ll discuss your needs and your goals, and then work with you to develop a strategy from the start. At any time we can make small and large adjustments to the script to yield the best results.

How can RainMaker Appointments charge so little for their services?

Every aspect of our appointment setting process was developed in house for our purposes. From our customer relationship management software to our automatic dialer technology to even our telephony systems, we rely on proprietary technology. This keeps our costs down, and we do everything we can to pass these savings onto the customer.

How can RainMaker Appointments charge so much for their services?

No, this isn’t a typo. Almost every new customer either asks us why we don’t charge more, or they ask why we don’t charge less, which is why we have two FAQs dedicated to the topic. As a small business we don’t have much overhead and our propriety technology helps us keep costs down, but the reality is that we extensively train our staff and pay the salaries of qualified staff.

You can always find someone who charges less, but they usually work overseas or speak English as a second language, not to mention they won’t work as efficiently as our appointment setters do.

Do you outsource any of the work?

Every one of our appointment setters makes calls from the United States. We don’t outsource to India, Philippines, or any other country.

Why wouldn’t I just hire my own appointment setter?

It’s simple: the telemarketing industry is notorious for having high turnover. You can hire an appointment setter, but when he or she quits in a couple weeks you’ll have lost more than just time. Employee turnover is expensive.

How does RainMaker Appointments prevent turnover?

Our staff is committed, because they have ownership over their work and don’t feel like they’re part of a machine. They’re part of the RainMaker team. Every new employee goes through extensive training and we incentivize employees without creating unhealthy competition.

Isn’t it impersonal to make cold calls?

Telemarketing can be impersonal when the appointment setters don’t strive to represent your company with warmth. At RainMaker Appointments, we want to be an extension of your business and represent you as you would represent yourself.

What are the benefits to hiring a call center?

Aside from the obvious benefits of saving time and money, hiring RainMaker Appointments means you’ll have a new perspective on how to effectively promote your business. We provide marketing guidance from the start.

Will I get regular updates on progress?

Absolutely. Customers who choose a four-month (or longer) campaign will receive online access to an account activity page. This page will outline all of our activity to date.

How do you guarantee quality?

In addition to regular training, we have an extensive Quality Assurance Program. Calls are monitored, and a floor supervisor is responsible for answering questions, managing objections, and handling other issues as they arise.